Privacy Policy
In this Privacy Policy, "we", "us" and "our" refer to the operator of this website. We are committed to protecting your privacy and Personal Data.
This Privacy Policy explains how we collect and store the information you provide through the website https://marblerendix.com (Marble Rendix).
We are guided by the following principles:
We want you to have the information you need to make informed decisions about how your Personal Data is used and processed. We use various methods and procedures to provide relevant information. Where we consider that further details are required, we will share them with you at the appropriate time. We will gladly respond to any questions you may have, subject to any limitations imposed by law.
1. The Scope?
This policy explains the types of Personal Data Marble Rendix collects from individuals, as well as how we process it, share it with third parties, protect it, and manage related procedures.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through additional information that we hold or can reasonably access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data, including its management, organisation, structuring, and storage.
Our services are intended for general audiences and are not designed for persons under the age of 18. We do not knowingly request or collect information from anyone under 18, and we do not knowingly allow such persons to use our services. If we become aware that we have collected information relating to a child, we will delete it as soon as reasonably possible.
2. What personal data do we hold about you?
When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect it by reviewing how you use our Services or service channels, or by receiving information from our third-party partners.
3. You are not required to disclose personal information to the company, and there are no consequences if you choose not to do so.
You are not required to provide Us with any personal Data. However, in some circumstances, if you choose not to provide Us with Personal Data, We may be unable to provide the Services or users may be unable to access the website.
4. What personal data do we collect? When you visit our website, we may collect the following personal information:
This includes details about your online activity log, traffic data such as your IP address, access date and access time, the language you use, software crash reports, the browser type, and information about the device you used. The information we collect in this way is not personal information and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide to us when you connect to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to enable trading: this may include your full name, address, telephone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
The Company processes your Personal Data for the purposes set out in this section and on the applicable legal basis.
The Company cannot use Personal Data about you unless there is a lawful basis for doing so. The legal grounds on which the Company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more purposes. This applies where you submit personal information through the Website so that we may transfer it to a third-party trading platform.
- The Company or a third party may need to process personal information where this is necessary for legitimate interests, such as improving Our Services or defending legal claims.
- Processing must be necessary to comply with a legal obligation.
Please contact us by email if you need more information about processing carried out to protect legitimate interests.
Below, we outline the purposes and lawful bases on which we may use the Personal Data you provide to us.
Scope, Legal Basis
1. At your request, we may collect Personal Data from you and share it with third-party companies to help you access digital trading services.
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns. Personal Data is required to address any queries you may have about the Services.
Processing is necessary for the Company’s legitimate interests or those of a third party.
3. Personal Data is processed where necessary to comply with legal obligations, including administrative, judicial, or other lawful requirements.
Processing is necessary to comply with legal obligations.
4. To improve Our Services. We may use Personal Data to improve Our Services, including crash reports and reports of faults or malfunctions that we collect in connection with the Services.
Processing is necessary for the legitimate interests of the Company or a third party.
5. To prevent fraud and the misuse of Our Services
Processing is necessary for the legitimate interests of the Company or a third party.
6. To carry out and manage activities necessary for the delivery of Our Services, including back-office operations, business development, strategic decision-making, oversight processes, and related functions.
Processing is necessary for the legitimate interests of the Company or a third party.
7. To carry out analysis, including statistical analysis, and to support decision-making on various matters using appropriate analytical techniques.
Processing is necessary for the legitimate interests of the Company or a third party.
8.
To protect our assets, rights and interests, as well as those of third parties, and to establish, exercise or defend legal claims
We may process Personal Data where necessary to protect our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, terms, conditions or policies.
Processing is necessary for the Company’s legitimate interests or those of a third party.
6. Sharing Personal Data with Third Parties
The Company may share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address information services, and providers that help us analyse user experience.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those third-party trading platforms. Their use of your Personal Data will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners where this helps the Company access the resources required to develop, enhance, and improve the products and services offered to its customers.
Where it is necessary to protect the rights, property, or interests of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders of the Company, or of any other company within the group, where such a transaction is being considered or carried out, including the transfer or sale of assets of the Company or any other group company, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.
7. Cookies and third-party services
We may use third-party services, such as advertising partners or analytics providers, on our website. These providers may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or use the website. They help collect information about your preferences and browsing activity so that we can improve your experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use may be session cookies. These are stored temporarily on your device and are removed after a short time, usually when you close your browser. Other cookies are persistent cookies. Persistent cookies remain on your device for a set period after you close your browser. They help the Website recognise you as a returning user and make it easier for you to use the website again.
Types of Cookies:
We may use them for the following purposes:
1. Strictly necessary cookies
These cookies are essential for accessing the features you request and for moving around our website. They help us provide the information, products and services you have asked for.
They also allow your device to download and stream data, so you can use the website’s features and return easily to pages you have visited before.
Cookies may collect Personal Data, including your username and most recent login date, to verify that you are logged in to the site. Session Cookies are deleted when you close your web browser.
2. Functionality Cookies
Cookies help us recognise you when you return to our site and remember your preferences.
Cookies may collect Personal Data, including your username and the date of your most recent login, to verify that you are signed in to the site. Session Cookies are deleted when you close your web browser.
3. Cookies for performance
We use cookies to collect statistical information about how the site performs and to help us improve it. They also allow us to analyse activity on our website.
Cookies store anonymous data that cannot be linked to an identified or identifiable individual. Some are deleted when you close your browser, while others may remain valid indefinitely.
Cookies have been blocked or deleted
To block or delete cookies, you will need to update your browser settings. The links below explain how to do this in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that if this happens, some or all of the Website’s functions and features may not work as expected.
ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. Retention of your personal data
The Company will keep your Personal Data for as long as reasonably necessary to meet the purposes for which it is processed, as set out in this Policy, or for any longer period allowed by applicable laws, regulations, policies, or lawful orders.
We will share your information with third-party trading platforms for a period of 12 months. If you give your consent, we will continue sharing your data for a further 12 months.
We review the Personal Data we hold on a regular basis to confirm whether it is still required.
9. Transfers of personal information outside Botswana or to international organisations
Your personal information may be transferred outside Botswana, including to another jurisdiction or to an international organisation. The Company takes appropriate steps to protect the Personal Data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.
These safeguards apply in accordance with applicable data protection laws.
- Transfer of Personal Data to another country or an international organisation where the destination has been recognised by the relevant authority as providing an adequate level of protection under applicable data protection laws.
- The transfer is carried out under a legally binding and enforceable agreement between public bodies or authorities, in line with applicable data protection requirements.
- The transfer was carried out in accordance with standard data protection safeguards recognised under applicable data protection laws. Details of these safeguards may be obtained from the relevant data protection authority.
The Company can provide details of the security measures used to protect your Personal Data when it is transferred to other countries or international organisations. To request this information, please email info@marblerendix.com
10. Personal Data Security
We have put appropriate organisational and technical measures in place to protect Personal Data, including measures intended to prevent accidental or unlawful destruction, loss, alteration or unauthorised disclosure.
However, we cannot guarantee that the security of your Personal Data will be error-free at all times. We are also not liable for any intangible, incidental or consequential loss arising from the use or disclosure of Personal Data, including, without limitation, disclosure caused by transmission errors, unauthorised access by a third party, or any other event beyond our reasonable control.
Where required by law or by obligations outside our control, we may need to provide Personal Data relating to you to third parties, including public authorities. In such cases, we cannot control the security measures applied by those third parties to your Personal Data.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of any Personal Data you send to Us online.
11. Links to third-party websites
Links to third-party websites and applications may be made available on the website. These websites and applications are not under the Company's control or supervision. The Company is not responsible for how such third parties collect, use, or process Personal Data, and this Policy does not apply to any activities carried out through those websites or applications.
Before visiting or using any third-party website or application, we recommend that you review its privacy policy. Please also consider this carefully before providing any Personal Data to that third party.
12. Changes to this Policy
When visiting any third-party websites or apps, we recommend that you review their privacy policies before accessing or using them, or before providing them with any Personal Data.
13. Your rights regarding your personal information
You have the right to ask Us to confirm whether Personal Data about you is being processed, to correct any inaccuracies, and to delete any Personal Data that We are not required to keep. You may also ask Us to restrict certain types of processing of your Personal Data.
If these rights apply to you under applicable data protection law, please refer to this page:
These rights apply to the Personal Data you provide to Us. To exercise any of these rights, please send a request by email to the address provided below.
Access rights
You may ask the Company to confirm whether Personal Data about you is being processed and whether that data is accurate. Where such processing is taking place, you may request access to your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies requested. Where you request the information electronically, it will be provided in an electronic format.
Your right of access must not adversely affect the rights and freedoms of other persons. If a request would prejudice another person’s rights or freedoms, the Company may refuse the request or limit the information provided.
Right to rectification
You have the right to request correction of inaccurate Personal Data held by the Company. You may also request completion of any incomplete Personal Data concerning you, having regard to the purpose for which it is processed.
Right to Erasure
You may request deletion of your Personal Data where: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other lawful basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by Us or by a third party; (d) the Personal Data has been processed unlawfully; or (e) the Personal Data must be deleted to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring the Company to process the Personal Data; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may request that the Company restrict the processing of that Personal Data.
Where processing is restricted, the Personal Data may only be stored, unless you consent to further processing, or unless processing is required to establish, exercise, or defend legal claims, protect the rights of another person, or serve an important public interest recognised under applicable law.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you provided to the Company in a commonly used electronic format.
You may also request that your Personal Data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability must not adversely affect the rights or freedoms of any other person.
Right to challenge
You have the right to object at any time to the processing of Personal Data concerning you where the processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those legitimate interests. If the Company demonstrates compelling legitimate grounds for the processing, it may continue processing unless your rights, freedoms, or interests override those grounds, or unless the processing is required for the establishment, exercise, or defence of legal claims.
In relation to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to refuse consent
You may withdraw your consent to the Company processing Personal Data about you at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You have the right to lodge a complaint with the relevant supervisory authority.
You may submit a complaint to the appropriate data protection authority responsible for protecting individuals’ rights in relation to the processing of Personal Data.
Applicable law may limit your rights in relation to Personal Data concerning you, as set out in this section 13.
We will provide the information requested under the rights described in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests. If an extension is required, We will notify you within one month of receiving your request and explain the reasons for the extension.
Unless otherwise provided in section 13, information requested under your rights in section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly where requests are repeated, We may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.
If the Company has reasonable doubts about the identity of the person making the request, the Company may ask for additional information to verify the requester’s identity.